Small teams need knowledge bases that work without dedicated admins. We tested 9 tools on ease of use, pricing, and whether they actually stay updated. Here are the ones worth your time.
KnowledgeOwl pricing starts at $100/month for a single author, but the real cost is higher. We break down per-author fees, AI credit limits, add-on costs, and how it compares to alternatives.
A deep dive into KnowledgeOwl knowledge base software. We cover the AI features, semantic search, pricing tiers, and whether this bootstrapped tool delivers enough for $100-500+/month.
SaaS products ship weekly. Documentation falls behind. We ranked 6 help center tools specifically for SaaS teams based on speed, AI automation, and keeping docs current.
We ranked 8 help center platforms by what matters: ticket deflection, AI capabilities, and total cost. Here are the ones that actually work.
A comprehensive review of HelpDocs knowledge base software. We cover the AI features, credit-based pricing, Lighthouse widget, and whether it delivers value for support teams in 2026.
Docusaurus is free to download, but the total cost includes hosting, setup time, and ongoing maintenance. We break down the real costs of running Docusaurus documentation.
A comprehensive review of Docusaurus for developer documentation. We cover the features, real pricing (it is not actually free), hosting options, and whether it delivers value for engineering teams.
ProProfs Knowledge Base uses per-author pricing that looks affordable until you scale. We break down the $49-79/author costs, the $300/year custom domain fee, and what you actually get.
A detailed review of ProProfs Knowledge Base software. We cover the features, per-author pricing model, customization options, and whether it delivers value for support teams.
A comprehensive review of GitBook documentation platform. We cover the new AI Agent, pricing changes, Git-based workflows, and whether it delivers value for modern documentation teams.
IT documentation software that actually stays current. Compare the best tools for documenting networks, systems, procedures, and infrastructure -including AI-powered options that reduce maintenance burden.
There are 3 types of help documentation software, and most SaaS teams choose the wrong one. Here's how to pick the right tool for your situation.
A comprehensive guide to the best technical writing tools and software for 2026. From documentation platforms to AI-powered solutions that keep your content up-to-date automatically.
Most documentation tools solve the wrong problem. Here are the ones that keep your docs accurate, reduce support tickets, and save your team hours each week.
Most user manual software creates a new problem: maintenance. Here are the tools that actually keep your documentation accurate, reduce support burden, and scale with your product.
Freshdesk starts at $15/agent/month but costs add up fast. We break down every plan, the AI add-ons that multiply your bill, and whether it's worth it for your team.
The help desk market is exploding to $35 billion by 2035, but most providers still focus on managing tickets instead of preventing them. We compare the top help desk providers, pricing models, and reveal why self-service deflection is the metric that actually matters.
Most help desk comparisons miss the point. The real question isn't which platform manages tickets better-it's which helps you prevent 40-60% of them from existing in the first place. Here's what actually matters.
Helpjuice pricing starts at $249/month, one of the most expensive knowledge bases on the market. We break down what each tier includes, whether the AI Suite is worth it, and how it compares to alternatives.
A deep dive into Helpjuice knowledge base software. We cover the AI Suite, Swifty chatbot, pricing tiers, and whether it delivers value for support teams.
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GitBook and Mintlify are the two leading documentation platforms for technical teams. We compare their features, pricing, AI capabilities, and ideal use cases to help you choose the right one.
A deep dive into Mintlify, the AI-native documentation platform. We cover the Autopilot agent, AI Assistant, MCP integration, API playground, and whether it delivers value for developer teams.
GitBook's pricing has shifted significantly. We break down the new site-based pricing model, what the free tier actually includes, and whether the Premium or Ultimate plan is worth it.
Help Scout now offers unlimited users and contacts on paid plans. We break down Standard vs Plus vs Pro, add-on costs, and how it compares to AI-native alternatives.
HelpDocs pricing ranges from $49-$199/month with AI credits that run out fast. We break down what each plan includes, the extra costs for users and domains, and whether it's worth it.
Mintlify's pricing isn't straightforward. We break down the free tier limits, the $300/month Pro plan, and hidden costs like per-message AI charges and extra editor seats.
Comparing Mintlify, GitBook, Apidog, Docusaurus, Redocly, and Ferndesk. We break down features, pricing, pros and cons, and which tool fits your use case.
Disorganized information is killing your productivity. Get full control with our review of 9 open source knowledge base tools. Real pros, real cons, and when self-hosting isn't enough.
Scattered knowledge is draining your team. Stop the chaos with our honest review of 7 free knowledge base tools. Real pros, real cons, and when free isn't enough.
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Discover the 4 best AI-powered help center tools that streamline support content, fill documentation gaps, and auto-generate updates so your docs stay fresh and helpful.
