Update your docs without leaving the page
You're answering a ticket, you notice the docs are wrong, and now you have to open a new tab, find the article, make the edit. By then you've lost your flow. The Ferndesk sidebar puts your entire help center one click away.
Context switching kills productivity. Every time you leave your current tab to update documentation, you lose focus. Most docs stay outdated because fixing them is just annoying enough that nobody does it.
Ferndesk lives in your browser sidebar. Chat with your docs, search them, update them, all without ever leaving the page you're on. When updating docs takes 5 seconds instead of 5 minutes, they actually get updated.
Chat with your docs, draft responses in seconds
Ask questions and get instant answers from your knowledge base. Need to respond to a customer? The extension drafts replies based on your documentation. Copy, paste, send. Support tickets answered in seconds.
Update docs the moment you spot an issue
See something wrong while answering a ticket? Fix it right there. Create new articles, edit existing ones, or flag content for review. All from the sidebar. No more 'I'll update that later' that never happens.
Your docs have been stale for months. Fix them in ten minutes.
Import your help center and Fern checks every article against your product, drafts the fixes, and keeps them current from then on. You approve, she publishes.
- 7-day free trial, no card
- Import in 10 minutes, URLs preserved
- Your support tool stays where it is
- Nothing publishes without you