Private docs for customers, teams, or enterprises
Some knowledge shouldn't be public. Premium features, enterprise customers, internal teams. Ferndesk gives you a private knowledge base with login required, so the right people see the right content.
You need private documentation. Maybe for enterprise customers, maybe for premium features, maybe for your team. But adding authentication to a knowledge base is a real engineering project.
Ferndesk handles it for you. Magic links for simple access, SSO for enterprise. No code required. Your internal help center is live in minutes.
Magic links, SSO, or custom tokens
Magic links for customers who need quick access. SSO for enterprise teams who want single sign-on with Okta, Auth0, or Azure AD. JWT if you want to pass auth tokens from your own system. Pick what works for you.
Lock everything or just specific articles
Protect your entire internal knowledge base behind a login. Or keep most articles public and restrict specific ones for premium features, enterprise customers, or internal teams. Each user sees only what they should.
Your docs have been stale for months. Fix them in ten minutes.
Import your help center and Fern checks every article against your product, drafts the fixes, and keeps them current from then on. You approve, she publishes.
- 7-day free trial, no card
- Import in 10 minutes, URLs preserved
- Your support tool stays where it is
- Nothing publishes without you