Brennan DunnTristan RothFedJose Julio
Loved by 100+ SaaS founders

Never write another help article.

Ferndesk is the complete help center, plus Fern: an agent that checks every article against your product, fixes what changed and drafts what's missing. One plan, everything included. Founders report saving 20 hours a month on docs.

Pro For teams whose product changes faster than their docs.
$149 /month
Or $1,490 a year, two months free.
Start your 7-day trial No credit card required.
Fern checks every article against your product
Fixes what changed, drafts what’s missing
Auto-updates from every PR
Screenshots re-taken when the UI changes
Scheduled audits catch stale docs
One-click migration, URLs preserved
Help center on your domain or /help
In-app widget with AI conversations 1,000 / mo
Private help centers, white label
Languages, translated by Fern 5 included
Seats 5 included
API and MCP access
Under $1M ARR? Pay $75 a month for your first year. How it works →
Early-stage rate

Starting out? Pay $75 for year one.

Ferndesk was built by founders, for founders. If you're pre-seed or under $1M ARR, Pro is half price for 12 months.

“I used to never update my articles, just write them once and they get stale right from day 1. Now my docs stay up to date automatically.”
Fed Founder, GummySearch
WHO Under $1M ARR, fewer than 10 people

Bootstrapped or pre-seed. We take your word for it, then check the obvious.

WHAT The full Pro plan at $75 a month

Every feature, every Fern run, same limits as everyone else. $745 if you pay the year up front.

THEN Standard $149 a month from month 13

We tell you 30 days before. Still under $1M? Write to us.

Included in your plan

One plan. Nothing held back.

Most teams never touch the limits. When you do, add exactly what you need for a few dollars.

AI & automation
Unlimited
Unlimited
Ad-hoc screenshots
Scheduled audits
1,000 / mo
Team
Seats 5 included
Role-based permissions
Help center
Public help center
Unlimited articles
Private / authenticated help center
White label
5 included
User identification
Single Sign-On (SSO)
OpenID Connect (OIDC)
Magic links
Integrations & API
10+
API and MCP access
Custom integrations Enterprise
Security & support
Email and priority support
SSO (SAML) Enterprise
SCIM provisioning Enterprise
White-glove onboarding Enterprise
Customer stories

Founders who stopped rewriting docs.

All case studies →
“It sees in our git commits that there’s a gap and it’ll help us effectively write the content for that.”
Brennan Dunn Brennan Dunn Founder
RightMessage · Case study →

Enterprise

For organizations with security and compliance requirements. Everything in Pro, with higher limits, enterprise authentication, a data processing agreement and a contract on your terms. From $399 a month.

SSO (SAML) and SCIM provisioning
2,500 conversations a month
Custom integrations
Priority support
White-glove onboarding
Data processing agreement
Security questionnaire support
Invoicing and purchase orders

The things people ask before they switch.

Quick answers about how Fern works, the trial, and migrating from your current tool.

Fern connects to your codebase, support tickets, videos, and changelogs to understand your product. When you ask her to write an article, she drafts content based on real product context, not generic AI filler. You review and approve everything before publishing.

Your docs have been stale for months. Fix them in ten minutes.

Import your help center and Fern checks every article against your product, drafts the fixes, and keeps them current from then on. You approve, she publishes.

  • 7-day free trial, no card
  • Import in 10 minutes, URLs preserved
  • Your support tool stays where it is
  • Nothing publishes without you