The only AI chatbot that stays accurate
AI chatbots are only as good as the docs they're trained on. Outdated docs mean wrong answers. Ferndesk is the only help center that keeps your documentation current automatically, so your AI always gives accurate answers.
You add an AI chatbot, but it keeps giving wrong answers. The problem isn't the AI. It's your docs. They're outdated, incomplete, or missing entirely. Garbage in, garbage out.
Ferndesk keeps your docs up to date automatically. Our AI agent watches your product, support tickets, and changelogs, then updates your help center for you. Fresh docs mean accurate AI answers.
Docs that update themselves
Most help centers go stale the moment you ship a new feature. Ferndesk AI monitors your codebase, Slack, and support tickets to detect changes and update your docs automatically. Your chatbot is always trained on the latest information.
An AI that actually knows your product
When your docs are complete and current, your AI chatbot becomes genuinely useful. Customers get real answers in plain language, not outdated instructions or hallucinated features. And when the AI can't help, it hands off to your team with full context.
Your docs have been stale for months. Fix them in ten minutes.
Import your help center and Fern checks every article against your product, drafts the fixes, and keeps them current from then on. You approve, she publishes.
- 7-day free trial, no card
- Import in 10 minutes, URLs preserved
- Your support tool stays where it is
- Nothing publishes without you