Automatic Sitemap Generation for Your Help Center

For Ferndesk-hosted help centers, Ferndesk automatically generates a sitemap.xml file. This file helps search engines like Google discover and index your articles, making it easier for users to find your content through organic search.

What is a sitemap?

A sitemap lists URLs that search engines may crawl. Ferndesk's sitemap includes eligible public help-center pages and articles. It provides search engines with a roadmap of your content, which helps them to crawl and understand your site more effectively.

How it works

The sitemap is generated automatically and updated whenever you publish new articles or make changes to existing ones. You don't need to take any action to enable this feature. The sitemap is available at `your-help-center-url/sitemap.xml`.