Ferndesk
Developers

MCP server

Ferndesk does not currently provide an MCP (Model Context Protocol) server. If you want to use Claude Code, Codex, or other MCP-compatible tools to read and update your help center docs, here is what works today and how to request MCP support.

Request MCP support

We are tracking interest in native MCP integration. Let us know if this is important to you.

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What works today

You can connect external tools to Ferndesk using the public API and machine-readable content formats:

  • Public API — Authenticate with an API key and read or manage help center content programmatically. See API Introduction and Manage API keys to get started.

  • llms.txt — Ferndesk publishes a /llms.txt file at your help center domain so AI tools can discover and index your content.

  • Markdown exports — Every article has a markdown version available at /articles/[slug].md that you can fetch directly.

You can use the API and these formats to build custom integrations or feed content into external AI tools manually.

Current MCP limitation

Ferndesk does not have an MCP server. This means Claude Code, Codex, and other MCP-compatible tools cannot connect to your help center through MCP to browse or modify docs directly.

To work with Ferndesk docs from those tools today, fetch content via the API or markdown endpoints and provide it to the assistant yourself.

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