Your customers want answers now, not a support ticket that takes 24 hours. Embed the Ferndesk widget and give them instant, AI-powered answers from your knowledge base without ever leaving your app.
Customers get stuck, leave your app to search your docs, can't find what they need, and submit tickets you've answered a hundred times. They're frustrated, you're buried.
Ferndesk embeds self-service help directly in your product. Customers ask questions in plain language and get instant answers from your knowledge base. No tab switching, no ticket queue.
Add a single line of code to your app. The widget appears as a floating button, sidebar, or modal. Customers type their question and get accurate answers pulled directly from your help center articles. Setup takes five minutes.
Fern reads every article in your help center and understands your product deeply. When customers ask questions, they get real answers, not generic responses or links to dig through. And when Fern can't help, the widget seamlessly collects their info for human follow-up.
With Ferndesk, the only help center that never goes out of date. Sign up today and ask Fern to write your first few articles.