How ISMS Copilot ships documentation 20x faster with Ferndesk
Tristan Roth shares how Ferndesk helped ISMS Copilot streamline their documentation process and save 20 hours a month.

- 20x faster documentation updates
- 20 hours saved per month
- From 1 hour to 5 minutes per documentation update
“I do in 5 minutes what used to take one hour. I think it easily saves me 20h a month. We ship features every week. Updating docs is hell. Now Ferndesk makes it so easy I can just ship more and scale!”
Meet ISMS Copilot
ISMS Copilot, founded by Tristan Roth, is a company dedicated to helping businesses with their Information Security Management System (ISMS) needs. They provide solutions to simplify and accelerate the process of achieving and maintaining ISMS compliance, ensuring their clients have robust security frameworks in place.
The Challenge: Slow and Painful Documentation Updates
Before Ferndesk, ISMS Copilot faced significant challenges in keeping their documentation up-to-date. Their process involved using Notion and Webflow, supplemented by external AI tools. However, this approach proved to be incredibly time-consuming and cumbersome, especially when it came to updating pages or managing collections.
“Notion + AI outside of it. Also webflow + AI, but man updating the pages or handling collections etc. was so painful.”
With new features being shipped every week, the manual effort required to update their documentation was a constant struggle, taking weeks to complete and hindering their ability to scale efficiently.
The Solution: Integrating Ferndesk for Lightning-Fast Updates
ISMS Copilot found their solution in Ferndesk. By integrating Ferndesk into their workflow, they were able to revolutionize their documentation process. Ferndesk’s agent and efficient delivery system allowed them to update their docs center at “lightspeed,” drastically reducing the time and effort previously spent on manual updates.
The Results: 20x Faster Documentation and 20 Hours Saved Monthly
The impact of Ferndesk on ISMS Copilot’s operations has been transformative. What once took an hour can now be accomplished in just five minutes, leading to an impressive 20x increase in documentation speed. This efficiency translates into significant time savings, with Tristan Roth estimating a saving of 20 hours per month.
“I do in 5 minutes what used to take one hour. I think it easily saves me 20h a month. We ship features every week. Updating docs is hell. Now Ferndesk makes it so easy I can just ship more and scale!”
With Ferndesk, ISMS Copilot can now easily keep their documentation current, enabling them to ship more features and scale their business without the burden of outdated or time-consuming documentation processes.
More customers
“I’m mind-blown by what it can do, it reformatted all 200 of our articles and reorganized our subcategories in a couple of prompts.”
“We were trying to build it ourselves, trying to get the Crisp API working on our side and develop our own Ferndesk. We would be miles away from getting this into a working product.”
Jose Julio Chief Customer Officer, Metricool“We've even started to get organic clicks to queries and questions that we didn't think we would even be ranking for.”
Matt Mellinger Co-Founder, SEO GetsYour docs have been stale for months. Fix them in ten minutes.
Import your help center and Fern checks every article against your product, drafts the fixes, and keeps them current from then on. You approve, she publishes.
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- Import in 10 minutes, URLs preserved
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