New Automatic screenshot generation for your docs
Internal Knowledge Base

Private docs for customers, teams, or enterprises

Some knowledge shouldn't be public. Premium features, enterprise customers, internal teams. Ferndesk gives you a private knowledge base with login required, so the right people see the right content.

Custom video thumbnail
Watch the demo
Trusted by leading product-led companies

You need private documentation. Maybe for enterprise customers, maybe for premium features, maybe for your team. But adding authentication to a knowledge base is a real engineering project.

Ferndesk handles it for you. Magic links for simple access, SSO for enterprise. No code required. Your internal help center is live in minutes.

Flexible Authentication

Magic links, SSO, or custom tokens

Magic links for customers who need quick access. SSO for enterprise teams who want single sign-on with Okta, Auth0, or Azure AD. JWT if you want to pass auth tokens from your own system. Pick what works for you.

Ferndesk authentication methods for internal knowledge base
Granular Access Control

Lock everything or just specific articles

Protect your entire internal knowledge base behind a login. Or keep most articles public and restrict specific ones for premium features, enterprise customers, or internal teams. Each user sees only what they should.

Help center screenshot
The AI-native help center

Never write another help article.

With Ferndesk, the only help center that never goes out of date. Sign up today and ask Fern to write your first few articles.