You're answering a ticket, you notice the docs are wrong, and now you have to open a new tab, find the article, make the edit. By then you've lost your flow. The Ferndesk sidebar puts your entire help center one click away.
Context switching kills productivity. Every time you leave your current tab to update documentation, you lose focus. Most docs stay outdated because fixing them is just annoying enough that nobody does it.
Ferndesk lives in your browser sidebar. Chat with your docs, search them, update them, all without ever leaving the page you're on. When updating docs takes 5 seconds instead of 5 minutes, they actually get updated.
Ask questions and get instant answers from your knowledge base. Need to respond to a customer? The extension drafts replies based on your documentation. Copy, paste, send. Support tickets answered in seconds.
See something wrong while answering a ticket? Fix it right there. Create new articles, edit existing ones, or flag content for review. All from the sidebar. No more 'I'll update that later' that never happens.
With Ferndesk, the only help center that never goes out of date. Sign up today and ask Fern to write your first few articles.