Create stunning, SEO and GEO optimized help docs that automatically stay up to date with Ferndesk.
Your customers want to help themselves, but your help center is out-of-date or doesn't exist. Outdated articles frustrate them, flood your inbox, and rack up costs.
Ferndesk is the first help center that helps you spend less time on docs and support, and more time growing your business.
Your current help center is a constant struggle to maintain. Ferndesk gives you a fully customizable, SEO-optimized help center that our AI agent, Fern, automatically keeps in sync with your product.
Our AI agent, Fern, reads your codebase, support tickets, changelogs and product videos, and uses them to make changes to your help center as a human would.
"I do in 5 minutes what used to take one hour. I think it easily saves me 20h a month."
Ferndesk help centers are optimized for search engines and AI chatbots, so your customers can find answers without having to browse for hours.
Connect a custom domain or subfolder to Ferndesk and make your help center feel like part of your main website.
SEO and AEO optimized out of the box, so your customers can find answers to their questions on Google, ChatGPT and more.
Articles load in milliseconds, so your page rankings improve and your customers find answers faster.
"We’re saving at least 20 hours/mo which frees me up to work on more impactful tasks."
Ferndesk gives you the tools you need to optimize your help center and improve customer satisfaction.
Advanced analytics show you how your customers are using your help center, what articles are performing well, and where there's room for improvement.
Our world-class editor helps you create and edit content faster than any other platform.
Collect positive and negative feedback from your customers, and use them to improve your help center over time.
"If you struggle to keep your help docs up to date, you're going to love Ferndesk"
Fern scans your codebase, support tickets, and recent product releases to find out what content is missing, stale, or outdated. Assign issues to Fern, and she'll handle updates for you in seconds.
Don't have a help center yet? Set up your help center and let our agent draft articles for you in minutes.
Migrate your existing help center to Ferndesk in one-click without breaking links, or hurting your SEO.
With Ferndesk, the only help center that never goes out of date. Sign up today and ask Fern to write your first few articles.
