Help Center

A beautiful help center that never goes out of date.

Most help centers are a constant struggle to maintain. Ferndesk gives you a fully customizable, SEO-optimized help center that our AI agent, Fern, automatically keeps in sync with your product.

You need more than just a list of articles. You need a great self-service experience, but traditional help desk software is clunky, hard to customize, and requires constant manual updates.

Ferndesk provides a beautiful, AI-native help center that delights users and automatically creates and updates content, so you can focus on your product.

Fully Customizable

Your brand, your help center

Ferndesk gives you granular control over your brand's identity, from logos and color palettes to custom domains and layouts.

An illustration showing different branding options for the help center.
Always Up-to-Date

The self-maintaining knowledge base

Our AI agent, Fern, connects to your sources of truth like your codebase and support replies to automatically identify outdated articles, find content gaps, and draft new articles for your approval. Your help center stays effortlessly in sync with your product.

An illustration showing Ferndesk's audit results, highlighting stale and missing articles.
Just ask fern

The AI agent that keeps your help center up to date

Fern can make changes to your help center as a human would. Just tell Fern what changes you'd like to make and she'll handle the rest.

Wilson
Wilson 3:42 PM
Hey Fern, can you remove all phone-number mentions and replace with our support portal link → help.ferndesk.com
Fern 3:43 PM
On it! Will let you know when they're ready to review.
Fern 3:43 PM
Hey Wilson, I've updated 12 articles across your help center. Let me know if they look good!

Stop drowning in support. Let Fern fix your docs.

Outdated articles are costing you time, money, and customer trust. Sign up today and ask Fern to write your first few articles.