RightMessage uses Ferndesk to automate their docs

Save 12 hours per month writing help articles

Our AI agent keeps your help center up to date, automagically. Write high-quality help articles in seconds, and publish them in one click.

Live chat demo background

What can I help with?

Trusted by leading product-led companies

Your customers want answers now, but your help center can't keep up with your release cycle.
Outdated articles frustrate them, flood your inbox, and rack up costs.

Our agent, Fern, closes the gaps so your docs grow at the same speed as your product.

How it works

Publish incredible help articles in seconds, not hours

Fern reads your codebase, your support tickets, your launch videos, and internal documentation, and uses that to write amazing help articles that actually get your customers to success.
How it works
Just ask fern

Human-smart, machine-fast

Fern can make changes to your help center as a human would. Just tell Fern what changes you'd like to make and she'll handle the rest.

Wilson
Wilson 3:42 PM
Hey Fern, can you remove all phone-number mentions and replace with our support portal link → help.ferndesk.com
Fern 3:43 PM
On it! Will let you know when they're ready to review.
Fern 3:43 PM
Hey Wilson, I've updated 12 articles across your help center. Let me know if they look good!
Audits

Identify gaps before they become a problem

Every week, Fern will scan your support inbox, forums, and recent product releases to find out what content is missing, stale, or needs updating. Assign issues to Fern, and she'll handle updates for you in seconds.

Audit results
Customer Story
"If you struggle to keep your help docs up to date, you're going to love Ferndesk"
Brennan Dunn
Founder of RightMessage
The AI-native help center

Stop drowning in support. Create your help center with Ferndesk.

Create a modern, AI-native help center in minutes. Sign up today and ask Fern to write your first few articles.