New Screenshots for docs
Pricing

Self-updating docs, for less than a support hire.

Every plan ships the complete help center: hosted docs, the in-app widget, AI answers, and Fern keeping it all current as you ship. Ferndesk customers save 20 hours a month on support and docs on average.

  • 7-day free trial
  • No credit card
  • Migrate in one click

Startup

$49 /month

For founders launching their first help center

Help center, widget, and AI chat
Unlimited AI drafting
Auto-updates from 30 PRs a month
250 AI answers a month
Custom domain or subfolder
2 languages
5 editors
Most popular

Scale

$119 /month

For teams that want docs on autopilot

All Startup features, plus:

Auto-updates from unlimited PRs
1,000 AI answers a month
Private help centers
Scheduled audits catch stale docs
5 languages
White labeling

Enterprise

$399 /month

For organizations with security and compliance needs

All Scale features, plus:

2,500 AI answers a month
SSO (SAML) and SCIM
Custom integrations
Priority support
White-glove onboarding
Customer Story
"If you struggle to keep your help docs up to date, you're going to love Ferndesk"
Brennan Dunn
Founder of RightMessage
Read the customer story
Compare plans

Every feature, side by side.

Every plan ships the full help center. Higher tiers add more automation, more languages, and enterprise controls. Click any underlined feature for a quick explainer.

AI & Automation

Unlimited
30 / mo
Ad-hoc screenshots
Scheduled audits
250 / mo

Help Center

Public help center
Unlimited articles
Private / authenticated help center
White label (remove badge)
2 included

Team & Collaboration

Seats
5 included
Role-based permissions

Integrations & API

10+
API access
Custom integrations

User identification

Single Sign-On (SSO)
OpenID Connect (OIDC)
Magic Links

Security & Compliance

SSO (SAML)
SCIM provisioning

Support

Email support
Priority support
White-glove onboarding
Monthly price
$49/mo

Frequently asked questions

Quick answers about how Fern works, the trial, and migrating from your current tool.

The AI-native help center

Never write another help article.

With Ferndesk, the only help center that never goes out of date. Sign up today and ask Fern to write your first few articles.