Ferndesk
Billing

Can I create articles with zero credits?

Yes. When your publish credits hit zero, your help center and manual editing features keep working normally.

What still works at 0 credits

  • Manual article creation and editing

  • Publishing manually created or edited articles

  • Your published help center stays live

  • Fern's recommendations

  • Analytics, widgets, and integrations

What requires credits

Any article Fern publishes consumes one credit, whether it's a new article or an update to an existing one. At zero credits, you'll see an error if you try to publish through Fern.

Scale plan users have unlimited AI publishing and never run out of credits.

Get more credits

Restore AI publishing by buying publish credits ($0.50 each) or waiting for your plan credits to reset at the next billing period.

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