How to change your help center's language
Change your help center's language to localize UI elements like search prompts, navigation, buttons, and AI assistant messages for international audiences.
This setting changes interface language only. Article content remains in its original language.
Supported languages
English (en)
French (Français/fr)
Spanish (Español/es)
German (Deutsch/de)
How to change the language
Go to Help Center > Customize in your dashboard
Find the Language section in the sidebar
Select your language from the dropdown
Preview the changes in the preview panel
Click Save
Changes apply immediately. Users will see the new language when they visit your help center.
What gets translated
The language setting automatically localizes:
Search interface – Placeholder text and suggestions
Navigation – System labels and buttons
AI assistant – Greeting messages and prompts
Contact forms – Form labels and buttons
System messages – Errors and notifications
Article titles, content, and collection names are not translated. You must create content in each language separately.
Troubleshooting
Language not changing after save Make sure you clicked Save. Clear your browser cache or try an incognito window.
Articles still in wrong language The language setting only affects UI elements. Create new articles in your target language to localize content.
Preview not updating Refresh the preview panel or make another change to trigger an update.
The setting applies globally to your help center. Users cannot switch languages themselves, and there's no automatic language detection.