Ferndesk
Billing

What are publish credits?

Publish credits let Fern publish articles to your help center. Each credit equals one AI-generated or AI-updated article.

What consumes credits

  • Fern creates a new article and publishes it

  • Fern updates an existing article and publishes the changes

What doesn't consume credits

  • Manual edits to articles

  • Publishing manually edited articles

  • Drafts (saved or unsaved)

  • Fern's recommendations and suggestions

Credits are consumed when Fern publishes, not when you edit manually. You can edit as much as you want without touching your balance.

Credits by plan

Plan

Credits included

Startup

10/month (buy more at $0.50 each)

Scale

Unlimited

Enterprise

Unlimited

How credits work

  • Plan credits: Included in your subscription, reset each billing cycle

  • Purchased credits: Don't expire, don't reset

Buying extra credits

Credits cost $0.50 each. Buy them from Settings → Usage → Buy credits.

  • Minimum purchase: 2 credits

  • Maximum: 2,000 credits

Was this helpful?