Roadmap
Last updated: Tuesday 23rd December.
See latest releases on our changelog.
High Priority
Chrome Extension V2: Find articles, talk to fern, hand off tasks, respond to support tickets with AI.
Multilingual Support: auto-translation and localized versions of your help center.
API Documentation: Automatically generate and sync API reference guides.
Native Changelogs: Manage your product updates directly within Ferndesk.
Medium Priority
New Article Blocks: interactive cards, improved code block.
Advanced Assistant Training: refine how Fern answers questions, allowing you to provide specific context and "fine-tune" its knowledge.
Email & Slack Integrations: Bring the power of Fern to where your team works. Chat with the assistant and search your documentation directly from Slack or your support inbox.
Dashboard refresh: See references and context from the prompt box