Ferndesk
Billing

Can I still create articles if I have no publish credits?

Yes. When your publish credit balance reaches zero, your help center and all manual editing features continue working normally.

What still works at 0 credits

  • Manual article creation and editing

  • Publishing manually created or edited articles

  • Your published help center remains live

  • Recommendations from Fern

  • Analytics, widgets, and integrations

What requires credits

Only creating new articles with Fern requires publish credits. When you try to generate a new article at zero credits, you'll get an error message.

Your usage page shows your current balance and when plan credits reset

Getting more credits

To restore AI article generation, buy publish credits ($0.50 each) or wait for your plan credits to reset at the next billing period.

Scale plan users have unlimited AI publishing and never run out of credits.

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