Discord integration
new
Discord integration
Starting from today, you can connect your Discord community to Ferndesk!
With our new Discord integration, you can:
Connect your support forums to Ferndesk and analyze up to 3,000 of your latest closed threads.
Spot the questions and themes that come up the most frequently in your community.
Draft or update articles in your Ferndesk help center using your responses to questions via Agent tasks.
Note: This only works with forum channels in Discord.
To get started, connect your Discord account to Ferndesk and enable support trend analysis.