Ferndesk
Release notes

Automated screenshots

new

This week, we're shipping something that'll completely automate the most tedious part of documentation: screenshots. Along with a bunch of other exciting releases.

  • Automated screenshots — Fern can now log into your app and take screenshots on your behalf

  • Email Fern — Ask Fern to write your docs via email

  • Markdown for AI agents — Improve your help center's visibility to ChatGPT and other AI chatbots

Open Ferndesk

Automated screenshots

Every time you update your UI, the screenshots in your docs break. And fixing them is such a pain.

You click through the flow, screenshot, crop, annotate, upload. Repeat for every doc. That's terrible.

Today, we're making things so much easier with Ferndesk. Now Fern can log into your app and take annotated screenshots on your behalf.

This feature is experimental and is available on all plans during beta. So try it out and let us know what problems you run into!

Connect your dashboard — or learn more about automated screenshots

Email Fern

Now you can assign tasks to Fern over email.

  • Share new info in a support ticket? Forward it to Fern

  • Need to update an article with a screenshot? Email Fern

  • A customer tells you your docs are outdated? Forward it to Fern

Every workspace gets its own email address, so you can loop Fern into your workflow without opening another tab.

This is also useful for building automations in Zapier & N8N — you can just email her!

Get your address — or learn more about Email Fern

Markdown for AI agents

Need your docs to show up in ChatGPT, Perplexity, and Gemini? Fern now generates llms.txt and markdown routes for every article automatically. AI search engines can better crawl your help center and cite your docs as sources, no extra work required.

Your help center is already optimized for Google. Now it's optimized for the next generation of search.

Learn more about SEO and AI search optimization

Other improvements

  • External links now open in a new tab by default

  • We've fixed multiple rendering issues with tables in the editor and help center

  • Fixed an issue with broken pasting

  • Fixed layout issues on the Fern page