List article feedback

Returns article feedback, newest first.

GET /v1/feedback

Bearer token scope analytics:read

curl 'https://api.ferndesk.com/v1/feedback?start_cursor=eyJ2IjoxLCJrIjpbIjIwMjYtMDEtMDEiLCJhcnRfMSJdfQ&page_size=20&article_id=art_01JXY9AZK4KV&type=negative&resolved=false' \
  --request GET \
  --header 'Authorization: Bearer YOUR_SECRET_TOKEN'

{
  "results": [
    {
      "id": "artfb_01JXY9AZK4KV",
      "articleId": "article_01JXY9AZK4KV",
      "articleTitle": "Getting started with API keys",
      "type": "positive",
      "feedback": "This walkthrough was clear and accurate.",
      "email": "[email protected]",
      "resolved": false,
      "createdAt": "2026-01-15T18:25:43.511Z",
      "user": {
        "id": "hcusr_01JXYB3S2Y8C",
        "name": "Alice Example",
        "email": "[email protected]"
      }
    }
  ],
  "has_more": true,
  "next_cursor": "eyJ2IjoxLCJrIjpbIjIwMjYtMDEtMDEiLCJhcnRfMSJdfQ"
}

Feedback page

Query parameters

· 5

start_cursor string

Opaque cursor taken from the previous response’s next_cursor.

page_size integer · min: 1· max: 100· default: 20

Items per page.

article_id string

Restricts the list to one article.

type string · enum

Restricts the list to one verdict.

values

positive
negative

resolved string · enum

Restricts the list to one triage state.

values

true
false

Query parameters

Responses