Get a help center user

Returns one help center user with their saved attributes.

GET /v1/users/{id}

Bearer token scope content:write

curl 'https://api.ferndesk.com/v1/users/hcusr_01JXYB3S2Y8C' \
  --request GET \
  --header 'Authorization: Bearer YOUR_SECRET_TOKEN'

{
  "id": "hcusr_01JXYB3S2Y8C",
  "helpdeskId": "help_01JXYA7B3T7G",
  "email": "[email protected]",
  "name": "Alice Example",
  "emailVerified": true,
  "disabled": false,
  "attributes": {
    "plan": "enterprise",
    "role": "admin",
    "beta": true,
    "seats": 25,
    "groups": [
      "beta",
      "internal"
    ],
    "availableFrameworks.csrd": true
  },
  "lastLoginAt": "2026-01-15T18:25:43.511Z",
  "createdAt": "2026-01-15T18:25:43.511Z",
  "updatedAt": "2026-01-15T18:25:43.511Z"
}

Help center user

Path parameters

· 1

id string required

Help center user identifier.

Path parameters

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