ferndesk

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The help center
that writes itself

Your support inbox is flooded with customers who want to self-serve, not spend hours talking to an agent.

But your help center is constantly out of date and your customers can’t find what they’re looking for. With Ferndesk, never again.

Works with

This week, dozens of your customers…

Searched your help center

Found an outdated or irrelevant article

And sent you an angry email in support

It's not your fault.

That's the price of shipping quickly and constantly improving your product.

Your help center will inevitably go stale every week.

You could do quarterly reviews and spend 30+ hours every month answering repeat tickets.

Or… you could just use Ferndesk…

How it works

We built the first help center that never goes out of date

Ferndesk automatically keeps your help center up to date by listening to your team communicate about your product. Here's how it works…

Step #1

Connect your customer support tool

Link whatever tool you're currently using to respond to your customers. Takes only 2 minutes to do.

Works with Intercom, Crisp, Zendesk, Fernand, Helpscout etc.

Data is fully encrypted and deleted after processing.

Adding support for more tools every week.

Step #2

Migrate your help center in one-click

With our zero-downtime migration tool. We'll import your help articles, links redirects and more.

Takes 5 minutes to migrate

Zero downtime. Zero broken links

Fully customizable, with industry grade AI search

Embed a help widget directly into your product

Step #3

Get daily fixes you can approve in minutes

When you resolve customer support tickets, Ferndesk will draft updates to your help center. It's like having a dedicated support person do the writing for you.

Approve changes in one click

Automatically resolves content gaps in your help center

Automatically removes stale content and repairs broken links

Coming soon: automatic screenshot generation

You'll forget how you lived without it

Spend less time reviewing articles, get fewer repeat issues, and watch more and more of your customers start self serving.

20h+

saved writing and reviewing articles this month.

50%

fewer repeat tickets every month.

Embedded widget

Help your users self serve by embedding our support widget directly in your app.

Mobile compatible

Compatible with iOS and Android apps built with React Native, Flutter, Swift, Jetpack compose, etc.

Coming soon

Truly set and forget

Our AI will proactively update your help center whenever we learn something new about your product.

Product announcements

Updates your help center when you post a changelog announcement, or post on socials.

Project management

Updates your help center when you mark issues as done in Linear, Jira, Asana, Notion etc.

Code changes

Connect to Github and we'll auto-update your help center when we detect changes in your code.

Community updates

Auto-updates your help center when you share content with your Discord or Slack community.

Earlybird pricing

30x cheaper than your agent

We're releasing fully later this month. Skip the waitlist and lock in your pricing by preordering today.

Earlybird pricing

Get early access in a week and help shape the roadmap. Fully refundable.

$99

$69

/month

Preorder now

Up to 250 support tickets processed monthly

Unlimited help articles and editors

Embeddable help widget

No branding + unlimited customization

Host on your own domain

My support tool isn't supported, what do I do?

We're actively building more integrations. Contact wilson@ferndesk.com to find out if we can support your tool.

The help center
that writes itself